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Privacy Statement

TEP Technica Ltd and its associated companies are committed to protecting your privacy when you use our on-line, telephone or other services ("Services"). In this policy we explain how and why we collect your information, what we do with it and what controls you have over our use of it. From time to time, we add or change functions, features or products to our Web Sites or add or change Services. This, and our commitment to protecting the privacy of your personal information, may result in periodic changes to this Privacy Policy. As a result, please remember to refer back to this Privacy Policy regularly to review any amendments. Any questions regarding our Privacy Policy should be directed to TEP Technica Ltd at enquiries@teponline.co.uk or alternatively see the section "Comments" below. By using any of the sites within our web site network ("Web Sites") or our Services, you unconditionally agree to be bound by this Privacy Policy.

General Data Protection Regulation (GDPR) Disclaimer

By completing the forms on this website you are giving your explicit consent for TEP Technica Ltd to collect, store your information and to share that information with our third party providers for the sole and exclusive purpose of providing you with the products and services that you see on this website.

Under no circumstances will TEP Technica Ltd collect, store or have access to any personal banking card information, that you provide which may be required to complete your online payment.

If at any time you wish to receive a copy of your personal data that TEP Technica Ltd has stored, please contact us and we will supply this information free of charge and in a timely manner, but no later than 40 days from the date of request.

TEP Technica Ltd has invested considerably in our hardware and software to make our systems as secure and robust as reasonably possible using current best practice, however it is not possible to fully foresee what future threats may exist and so we cannot be held liable for any loss or damage however so arising from using our website and affiliated services.

As part of our GDPR compliance we will ensure that all our users are informed within 72 hours in the unlikely event of a data breach of any kind.

What data do we collect and how do we use it?

TEP Technica Ltd collects and processes information about you in order to: 1 identify you each time you visit a Web Site or wish to have a Service provided; 2 process orders or applications submitted by you; 3 improve our Services and Web Sites; 4 send you information we think you may find useful, including information about new company details, products and services. You may be asked, either when you register with us, or at other times, for information about yourself, such as your name, company name, e-mail address, postal address telephone and fax numbers. In addition, when you order certain goods or services from us, we will need to know your credit/payment card details as required to complete payment. TEP Technica Ltd does not keep payment card information once a transaction has been successfully completed. You are under no obligation to provide this information, but if you don't then we may not be able to provide you with certain services.

Log files/IP addresses

When you visit our Web Sites, we automatically log your IP address (the unique address which identifies your computer on the internet) which is automatically recognised by our web server. We use IP addresses to help us administer our Web Sites and to collect broad demographic information for aggregate use. We do not link IP addresses to personally identifiable information. TEP Technica Ltd will not share, sell or rent your personal information to third parties. However, we may disclose your personal information to third party suppliers who provide services on our behalf. TEP Technica Ltd may disclose aggregate statistics about our sales, our Web Site visitors and customers of our telephone services in order to describe our services to prospective partners, advertisers and other reputable third parties and for other lawful purposes, but these statistics will not include personally identifying information. TEP Technica Ltd may disclose personal information if required to do so by law or if it believes that such action is necessary to protect and defend the rights, property or personal safety of TEP Technica Ltd and its Web Sites, visitors to the Web Sites and customers of our Services. There are several places on TEP Technica Ltd websites that link to other websites that do not operate under our privacy practices. When you link to other websites TEP Technica Ltd privacy policy and practices no longer apply. We advise visitors to review each sites privacy policy before disclosing any personally identifiable information. We will only sell or rent your personal information to a third party either as part of a sale of the assets of TEP Technica Ltd or having ensured that steps have been taken to ensure that your privacy rights continue to be protected. Each visitor has the right of access to personal data they have submitted through the Web sites or via other communication to TEP Technica Ltd. Information about products and services It is very important to us that we provide you with the highest level of service. In order to help us do this, from time to time TEP Technica Ltd may send you details of our products and services which we think may be of interest to you. If at any time you do not wish to receive these details, please e-mail us at privacy@teponline.co.uk Children TEP Technica Ltd understands the importance of protecting children's privacy especially in an online environment. The TEP Technica Ltd sites covered by this privacy statement are not intentionally designed for or directed at children 17 years of age or younger. It is TEP Technica Ltd policy never to knowingly collect or maintain information about anyone under the age of 17. Security TEP Technica Ltd places a great importance on the security of all information associated with our customers. We have security measures in place to attempt to protect against the loss, misuse and alteration of customer data under our control. For example, our security and privacy policies are periodically reviewed and enhanced as necessary and only authorised personnel have access to user information. With regard to our Web Sites, we use secure server software (SSL) to encrypt financial information you input before it is sent to us. While we cannot ensure or guarantee that loss, misuse or alteration of data will not occur, we use our best efforts to prevent this. Where is the information stored? Information which you submit via our Web Sites or our telephone services is stored on a computer located in the European Economic Area. This is necessary in order to process the information and to send you any information you have requested. Information submitted by you may be transferred by us to reputable third party suppliers, which may be situated outside the European Economic Area. Not all countries outside the EEA have data protection or privacy laws. In addition, if you use our Services while you are outside the EEA, your information may be transferred outside the EEA in order to provide you with those Services. Comments Please e-mail any questions, concerns or comments you have about our Privacy Policy to privacy@teponline.co.uk or write to us at: TEP Technica Ltd Unit 45 Murrell Green Business Park London Road Hook Hampshire RG27 9GR